GrimeOut (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL], book services with us, or interact with our company.
By using our website or services, you agree to the terms outlined in this policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect various types of information to provide and improve our services:
A. Personal Information
We may collect personal information when you:
- Book a service through our website
- Contact us via phone, email, or online forms
- Subscribe to our newsletter or promotional materials
- Interact with us on social media
This may include:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Service Address
- Payment Information (handled securely through third-party payment processors)
B. Non-Personal Information
When you visit our website, we automatically collect non-personal information such as:
- IP Address
- Browser Type
- Operating System
- Referring Website
- Pages Viewed
- Time Spent on Pages
- Click and Scroll Activity
We use this data to improve website performance and enhance the user experience.
C. Cookies & Tracking Technologies
We use cookies, web beacons, and other tracking technologies to:
- Store user preferences
- Analyze website traffic
- Improve site functionality
- Provide personalized advertisements
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information collected to:
- Process and confirm service bookings
- Communicate updates and appointment reminders
- Improve our website, services, and customer experience
- Send promotional offers, discounts, and updates (you may opt out anytime)
- Prevent fraudulent transactions and enhance security
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data under these circumstances:
A. With Service Providers & Subcontractors
We may share necessary information with subcontractors and third-party service providers who perform services on our behalf (e.g., technicians, payment processors, hosting providers). They are required to protect your information and only use it for the intended purpose.
B. With Legal Authorities
We may disclose your information if required by law, in response to legal processes, or to protect our rights, customers, or business.
C. With Advertising & Analytics Partners
We work with third-party companies (such as Google Ads and Facebook) to show you relevant ads. These companies may collect non-personal data through cookies and tracking technologies.
You can opt out of targeted advertising by visiting:
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
If you suspect any security breaches, please contact us immediately.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing emails and targeted advertising
- Restrict or object to data processing
- Request a copy of the information we hold about you
To exercise your rights, please contact us at [Your Email].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies. We encourage you to read their privacy policies before providing any information.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us, and we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.
We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 info@grimeout.com
📞 (904) 600-4372
🌐 grimeout.com